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Unable to make bookings online on available spaces.

What to check with you web developers in case of failure to book available spaces online.

Written by Cristina Gruita
Updated over a week ago

There may be cases when slots are available, but customers cannot book on them, or the online bookings are failing to save in API logs.

Consult with web developers

If you are in a situation where you have availability for your resources and are unable to book them on your site - if the message mentions that there is no more availability, please consult with your web developer and make sure that they are clearing any failed, cancelled or timed out booking reservations with the

API Call: CancelBookAvailableSpaces.


Raise a case

Please raise a new case online and reference the title of this article.

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