There may be instances when you may not be able to process any sales on a till.
This article explains what to verify first, before reaching out to support.
Verify the date format
Please make sure that the date format of the till is set to DD/MM/YYYY - 17/07/2020.
📌Note: If the format isn't the UK based format, your PDQ may have issues connecting to the till to carry out a transaction.
If the issue persists
Please raise a new case online and reference the title of this article. Our support team will investigate the issue further.