EPOS
Everything you need to know about EPOS.
By Cristina1 author10 articles
Troubleshoot a Till That Cannot Produce a Z-ReadHow to troubleshoot a till that cannot produce a z-read by checking the output format, printer connection, and bit version settings.
Resolve Saving Issues for Bookings or ProductsFix issues where bookings, products, or hotkeys do not save and Gamma shows a blank save error.
Connect PDQ to tillLearn to connect your PDQ to your till to have a functional card reader.
EPOS not openingWhat to verify for if the EPOS is not opening at all and what actions to take solve it.
Setup a replacement Verifone credit card terminalHow to setup a replacement credit card terminal.
Tills keep freezingIf the tills keep freezing you will need to contact support and what information to provide for further analysis.
Tills crashingReach out to support if you experience constant issues with the tills.
Add new payment method to EPOSTo add new payment methods to your EPOS, reach out to our support team.
Arrange an engineer visit onsite to sort hardware issuesVerify if it is possible to have an engineer visiting for resolving hardware issues.
Unable to process sales on a tillLearn what you need to verify first if you cannot process any sales on a till.