EPOS
Everything you need to know about EPOS.
By Cristina1 author10 articles
- Troubleshoot a Till That Cannot Produce a Z-ReadHow to troubleshoot a till that cannot produce a z-read by checking the output format, printer connection, and bit version settings.
- Resolve Saving Issues for Bookings or ProductsFix issues where bookings, products, or hotkeys do not save and Gamma shows a blank save error.
- Connect PDQ to tillLearn to connect your PDQ to your till to have a functional card reader.
- EPOS not openingWhat to verify for if the EPOS is not opening at all and what actions to take solve it.
- Setup a replacement Verifone credit card terminalHow to setup a replacement credit card terminal.
- Tills keep freezingIf the tills keep freezing you will need to contact support and what information to provide for further analysis.
- Tills crashingReach out to support if you experience constant issues with the tills.
- Add new payment method to EPOSTo add new payment methods to your EPOS, reach out to our support team.
- Arrange an engineer visit onsite to sort hardware issuesVerify if it is possible to have an engineer visiting for resolving hardware issues.
- Unable to process sales on a tillLearn what you need to verify first if you cannot process any sales on a till.