Access NPE Consolidated

Reach out to support for the new license, then learn how to register it on different modules.

Licence error: renewal needs updated

When to ask for an update to the latest version of Gamma and what to expect next from our support team.

Update to latest version of Gamma

Learn what additional services can be provided and how you can request for a quotation.

Request for new or changes to bespoke work or additional services

Learn what to action if you require additional support in installing the software on additional devices.

Installation of Gamma on new PC or Till

Reach out to our support team for backing up your live database into the test one.

Backup live database and populate to test database

Reach out to support  inc case of an error displayed on Sales, without a specific reason provided.

Sale failed to process for the following reason:

Explore our new support process, featuring the Digital Assistant, a comprehensive Help Centre and a new portal to connect with our support team.

Support made simple

Cristina Gruita

Getting Started

What happens after failed Gamma module login attempts and how a system administrator can reset a locked user password.

Unable to login to Gamma modules

Learn how a password can be reset in the system using the Users area in the Stock module.

Reset Password

In case of slowness on modules, please contact the support team.

Modules are slow and searches take a long time

Reach out to support for removal of a user's logon.

Remove a logon for a user who has left the account

If you require changes to the website calendar, reach out to the support team.

Change website calendar

Gamma Users

Learn how a password can be reset for a hosted user.

Reset CLOUD password

How to properly disconnect a remote session in case of an error or a frozen window.

Disconnect A Hosted Remote session window accurately

Learn if you can refresh the website immediately after changes were made.

Refresh website to view updated sources

For setting new hosted users, reach out to our support team.

Setup new user

How to proceed in case of a user having the remote desktop session froze.

Remote Desktop Session frozen

For hosted user that left and need deletion of the account, reach out to our support team.

Delete hosted user

Setup and manage CLOUD users and connections.

CLOUD Users

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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