Access NPE NEW

Reach out to support for the new license, then learn how to register it on different modules.

Licence error: renewal needs updated

When to ask for an update to the latest version of Gamma and what to expect next from our support team.

Update to latest version of Gamma

Learn what additional services can be provided and how you can request for a quotation.

Request for new or changes to bespoke work or additional services

Learn what to action if you require additional support in installing the software on additional devices.

Installation of Gamma on new PC or Till

Reach out to our support team for backing up your live database into the test one.

Backup live database and populate to test database

Reach out to support  inc case of an error displayed on Sales, without a specific reason provided.

Sale failed to process for the following reason:

Explore our new support process, featuring the Digital Assistant, a comprehensive Help Centre and a new portal to connect with our support team.

Support made simple

Cristina Gruita

Getting Started

What happens after failed Gamma module login attempts and how a system administrator can reset a locked user password.

Unable to login to Gamma modules

Learn how a password can be reset in the system using the Users area in the Stock module.

Reset Password

In case of slowness on modules, please contact the support team.

Modules are slow and searches take a long time

Reach out to support for removal of a user's logon.

Remove a logon for a user who has left the account

If you require changes to the website calendar, reach out to the support team.

Change website calendar

Gamma Users

Learn how a password can be reset for a hosted user.

Reset CLOUD password

How to properly disconnect a remote session in case of an error or a frozen window.

Disconnect A Hosted Remote session window accurately

Learn if you can refresh the website immediately after changes were made.

Refresh website to view updated sources

For setting new hosted users, reach out to our support team.

Setup new user

How to proceed in case of a user having the remote desktop session froze.

Remote Desktop Session frozen

For hosted user that left and need deletion of the account, reach out to our support team.

Delete hosted user

Setup and manage CLOUD users and connections.

CLOUD Users

📃 Privacy Policy

Useful Links

Find answers and get help from Intercom Support and Community Experts

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